Terms & Conditions

1. Acceptance of Terms

By accessing or using Chatzonic (owned and operated by Zonic Corp), you agree to be bound by these Terms & Conditions. If you do not agree, you should not use the website or services.

2. About the Service

Chatzonic is a cloud-based messaging platform designed to support legitimate communication use cases such as OTPs, alerts, reminders, notifications, account updates, and customer support communications.

3. Eligibility & Accounts

• You must provide accurate and complete registration and business information.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• We may request additional business or identity verification where necessary.

4. Acceptable Use

• You may use Chatzonic only for lawful, authorized, and legitimate purposes.
• You must use proper consent practices where required by law, regulation, or carrier policy.
• You must ensure that your message templates, campaigns, and contact data are accurate and permission-based.
• You are responsible for the content, recipients, timing, and purpose of messages sent through your account.

5. SMS Terms

By using SMS functionality through Chatzonic, you agree to comply with applicable messaging requirements, carrier rules (such as A2P 10DLC), and consent obligations.

• Messages may include OTPs, alerts, reminders, account notifications, service updates, and support-related communications.
• SMS communications are sent only where the recipient has provided permission or where another lawful basis applies.
• End users may opt in by entering their phone number and voluntarily checking an optional SMS consent checkbox on our website forms or account interfaces.
• SMS consent is optional and is not required to create an account, use the platform, submit a form, complete a transaction, or purchase any service.
• Message frequency may vary depending on account activity, service usage, and the type of communication requested.
• Pricing: Standard message and data rates may apply depending on the recipient’s mobile carrier plan.
• Opt-Out: Recipients may opt out of SMS communications at any time by replying STOP where supported.
• Support: Recipients may reply HELP for assistance or contact admin@chatzonic.com.

6. Consent & User Responsibility

You are solely responsible for obtaining all required permissions, consents, and authorizations before sending messages through the platform.

• You must not send messages to recipients without appropriate consent where required.
• You must maintain your own records of consent and recipient permissions.
• You are responsible for ensuring that your use of the platform complies with applicable laws, carrier rules, and industry requirements.
• End users must provide clear and voluntary consent before receiving SMS messages where consent is required.
• Consent must not be a required condition for using the platform, creating an account, submitting a form, completing a transaction, or purchasing services.

7. Prohibited Activity

• Sending spam, scams, phishing attempts, deceptive offers, or misleading communications.
• Using the platform for illegal, fraudulent, abusive, harassing, or unauthorized purposes.
• Sending unlawful promotional content without required authorization.
• Impersonation, identity misuse, or distribution of prohibited or harmful content.
• Attempting to bypass carrier restrictions, filtering systems, compliance checks, or platform safeguards.

8. Suspension & Termination

• We may monitor platform usage for abuse, suspicious activity, or compliance concerns.
• We may suspend, restrict, review, or terminate accounts that violate these Terms.
• We may cooperate with carriers, providers, regulators, or legal authorities where required.

9. Fees & Charges

• Platform pricing, plan limits, and usage allowances may vary by account or subscription.
• Standard carrier or provider-related messaging charges may apply where relevant.
• Unless otherwise stated, fees already incurred for activated services or usage may be non-refundable.

10. Disclaimers & Liability

Chatzonic provides its services on an as-available basis. We do not guarantee uninterrupted, error-free, or carrier-approved delivery in all cases.

• Message delivery may depend on carriers, aggregators, mobile devices, destination networks, and third-party systems.
• We are not liable for delays, failures, filtering, rejections, or outages outside our reasonable control.
• You remain responsible for your own message content, recipient lists, campaign setup, and legal compliance.

11. Changes to Terms

We may revise these Terms & Conditions from time to time. Updated versions will be posted on this page, and continued use of the platform may be treated as acceptance of the revised Terms.

12. Contact

If you have questions about these Terms & Conditions or platform compliance, please contact us at:

Zonic Corp / Chatzonic
Email: admin@chatzonic.com
Address: 18076 NE 19th Ave, NORTH MIAMI BEACH, FL 33162