Terms & Conditions

Terms & Conditions

These Terms & Conditions govern your access to and use of Chatzonic, including our website, messaging platform, and related services.

Last updated: April 4, 2026

1. Acceptance of Terms

By accessing or using Chatzonic, you agree to be bound by these Terms & Conditions. If you do not agree, you should not use the website or services.

2. About the Service

Chatzonic is a cloud-based messaging platform designed to support legitimate communication use cases such as OTPs, alerts, reminders, notifications, account updates, and customer support communications.

Service position:

Chatzonic is intended for compliant messaging use and is not designed for spam, phishing, deceptive promotions, or unlawful mass messaging.

3. Eligibility & Accounts

  • You must provide accurate and complete registration and business information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activity that occurs under your account.
  • We may request additional business or identity verification where necessary.

4. Acceptable Use

  • You may use Chatzonic only for lawful, authorized, and legitimate purposes.
  • You must use proper consent practices where required by law, regulation, or carrier policy.
  • You must ensure that your message templates, campaigns, and contact data are accurate and permission-based.
  • You are responsible for the content, recipients, timing, and purpose of messages sent through your account.

5. SMS Terms

By using SMS functionality through Chatzonic, you agree to comply with applicable messaging requirements, carrier rules, and consent obligations.

  • Messages may include OTPs, alerts, reminders, account notifications, service updates, and support-related communications.
  • Message frequency may vary depending on account activity and service usage.
  • Standard message and data rates may apply depending on the recipient’s mobile carrier plan.
  • Recipients may opt out at any time by replying STOP where supported.
  • Recipients may reply HELP for assistance or contact info@chatzonic.com.

7. Prohibited Activity

  • Sending spam, scams, phishing attempts, deceptive offers, or misleading communications.
  • Using the platform for illegal, fraudulent, abusive, harassing, or unauthorized purposes.
  • Sending unlawful promotional content without required authorization.
  • Impersonation, identity misuse, or distribution of prohibited or harmful content.
  • Attempting to bypass carrier restrictions, filtering systems, compliance checks, or platform safeguards.
Important compliance notice:

Any account associated with spam, fraud, phishing, harassment, deceptive messaging, or unlawful conduct may be restricted, suspended, or terminated without notice.

8. Suspension & Termination

  • We may monitor platform usage for abuse, suspicious activity, or compliance concerns.
  • We may suspend, restrict, review, or terminate accounts that violate these Terms.
  • We may cooperate with carriers, providers, regulators, or legal authorities where required.

9. Fees & Charges

  • Platform pricing, plan limits, and usage allowances may vary by account or subscription.
  • Standard carrier or provider-related messaging charges may apply where relevant.
  • Unless otherwise stated, fees already incurred for activated services or usage may be non-refundable.

10. Disclaimers & Liability

Chatzonic provides its services on an as-available basis. We do not guarantee uninterrupted, error-free, or carrier-approved delivery in all cases.

  • Message delivery may depend on carriers, aggregators, mobile devices, destination networks, and third-party systems.
  • We are not liable for delays, failures, filtering, rejections, or outages outside our reasonable control.
  • You remain responsible for your own message content, recipient lists, campaign setup, and legal compliance.

11. Changes to Terms

We may revise these Terms & Conditions from time to time. Updated versions will be posted on this page, and continued use of the platform may be treated as acceptance of the revised Terms.

12. Contact

If you have questions about these Terms & Conditions or platform compliance, please contact us at:

info@chatzonic.com