Charges apply per paid user
Plan prices and allowances apply to one paid user, including the first workspace owner. A workspace supports up to 50 members, but the owner payment does not cover all 49 additional users.
Current amounts are shown in USD on Pricing. Review the chosen plan and any separately disclosed charges before approving payment.
Included and additional numbers
One USA number is included with each paid user. Each additional number costs $1.50 per month. Number availability, permitted assignment and supported capabilities depend on provider requirements.
Allowances and usage
SMS allowances are measured in provider-billed segments rather than visual messages. Message length and encoding can make one message consume several segments. Business Starter includes unlimited calling for small business owners and Business Pro includes unlimited calling for enterprise users, per paid user during the active plan period.
No unstated overage charge or automatic allowance rollover is promised here. Any such billing behavior must be shown before it is enabled.
Workspace wallet
Approved wallet balance can fund additional paid users and selected user renewals. Funding a wallet does not automatically activate or renew all members. Transactions must be recorded through the workspace payment and wallet flow once connected.
Renewal and expiry
SMS Daily has 1 day of user validity and 15 days of workspace validity. SMS Weekly has 7 and 20 days. The 30-day plans have 30 days of user validity and 45 days of workspace validity.
A renewal applies the same allowances and durations as new activation. Renewing the owner resets workspace validity; other users require individual renewal from the wallet. Workspace reminders begin two days before expiry.
Renewal is manual and initiated by the client. There is no automatic renewal charge.
Refund eligibility
Once a workspace has been created and a number assigned, activated service charges are not refundable. Only available, unspent wallet balance is eligible for a refund, subject to applicable law.
Amounts already applied to activated service or consumed through eligible transactions are not available wallet balance. Eligible wallet-balance refunds are processed within 24–48 hours.
Billing questions and refund requests
Direct billing or wallet-refund enquiries to admin@chatzonic.com. Include the workspace reference and relevant transaction reference where available. Do not send passwords, full card details or payment credentials.
Binance is the current payment method. Card payments are a planned future option and are not currently available. Supported payment assets, networks and exact payment instructions will be shown in the approved payment flow. Applicable taxes or processing fees, refund verification and incomplete-activation handling must be confirmed before payment acceptance begins.