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Plans, numbers, workspace renewal and responsible messaging—find the details before you get started.

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15 answers
What is ChatZonic?

A U.S.-focused business calling and two-way messaging platform being built around a communication app and a separate owner-managed workspace.

Does the plan price cover the whole workspace?

No. The listed price and allowance apply to each paid user, including the workspace owner. A workspace can contain one owner and up to 49 additional users.

Which plans include calling?

Business Starter includes unlimited calling and 500 SMS segments for $25 per paid user for 30 days. Business Pro includes unlimited calling and 750 SMS segments for $40 per paid user for 30 days.

What are the SMS-only plans?

SMS Daily: 300 segments for 1 day at $7. SMS Weekly: 1,000 segments for 7 days at $35. SMS Monthly: 3,000 segments for 30 days at $90. Prices are per paid user.

Is a USA number included?

Yes—one USA number per paid user. Additional numbers cost $1.50 per month each. Assignment is subject to availability and applicable verification.

Can one message use more than one SMS segment?

Yes. Message length, encoding and some characters affect segment count. The allowance is charged by segments, not by the number of composed messages.

How do I add and renew users?

The workspace owner adds approved wallet funds, creates paid users and activates or renews selected users using the workspace wallet. Each user has their own plan and allowance.

How long does a workspace remain valid?

Owner SMS Daily gives 15 days of workspace validity; SMS Weekly gives 20 days; SMS Monthly, Business Starter and Business Pro give 45 days. User service validity is separate.

What happens when a user expires?

That user requires renewal before using plan services again. A renewal resets the same allowances and validity as a new activation of the chosen plan.

Does renewing the owner renew everyone?

No. Owner renewal resets workspace validity. Other users are renewed individually from the workspace wallet. Workspace reminders begin two days before expiry.

Is business calling unlimited?

Yes. Business Starter provides unlimited calling for small business owners and Business Pro provides unlimited calling for enterprise users. Each paid user needs an active calling plan.

When can messaging be activated?

Messaging requires the applicable sender registration and approval, together with consent and opt-out requirements. A plan purchase alone does not bypass verification.

What can be refunded?

After workspace creation and number assignment, plan and number activation charges are not refundable. Only available workspace wallet balance is eligible for a refund, subject to verification and applicable rights.

What happens to data when an account is closed?

The stated policy is to retain customer account data for 10 days after closure, then permanently delete it. Renewal expiry and account closure are different events. Implementation will be verified before activation.

Can I register or sign in now?

Registration, live status checks, workspace login and the communication app are not open yet. Public pages explain the product and let you preview the steps without creating an account or collecting payment.

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