Who operates ChatZonic
ChatZonic is operated by Zonic Corporation, registered in Texas, United States. These terms cover the ChatZonic website and, when activated, business calling, messaging and customer workspace services. Read them alongside our Privacy, Acceptable Use, Messaging Compliance and Refund & Billing policies.
Accounts and workspace control
The first signup is for a paid workspace owner. Activation follows the applicable verification, payment and approval steps. Each workspace supports up to 50 members: one owner and 49 additional users. The owner manages authorized users and is responsible for their account access and activity.
Each additional paid user needs an individual plan. One owner payment does not activate all workspace members. Keep account information accurate and do not share access with unauthorized people.
Individual plans and allowances
Plan prices, SMS allowances and calling allowances apply per paid user. SMS usage is measured in provider-billed segments; a displayed message can consume multiple segments. Business Starter includes unlimited calling for small business owners, and Business Pro includes unlimited calling for enterprise users. These calling benefits apply per paid user during the active plan period.
Each paid user includes one USA number. Additional numbers cost $1.50 per month each, subject to availability and eligible assignment. Only assigned and permitted numbers may be used. Number assignment does not establish ownership of a telephone number.
Validity and renewal
User validity and workspace validity are separate. SMS Daily provides 1 day of user validity and 15 days of workspace validity; SMS Weekly provides 7 and 20 days; the 30-day plans provide 30 and 45 days respectively.
Renewal resets the applicable allowances and durations in the same way as new activation. Renewing the owner resets workspace validity according to the owner’s selected plan. Other users must be renewed individually using the workspace wallet. Workspace renewal notices start two days before expiry.
Renewals are manual, at the client’s choice. No automatic renewal charge applies.
Payments and refunds
Binance is the current payment method. Card payments are planned for the future and are not currently available. Use only the payment instructions shown in the approved payment flow.
Approved wallet balance can fund additional paid users and selected renewals. Wallet funding does not automatically renew the team. Once a workspace has been created and a number assigned, activated service charges are not refundable. Only available, unspent wallet balance is eligible for refund, subject to applicable law.
Eligible available-wallet-balance refunds are processed within 24–48 hours.
Responsible use and eligibility
Customers are responsible for lawful communication, accurate sender identity, recipient permission and applicable carrier/provider requirements. Registration or a paid plan does not replace recipient consent. Messaging is subject to the required sender approval and eligibility checks.
Spam, fraud, harassment, impersonation, unauthorized data access and attempts to evade opt-outs or account restrictions are prohibited. Service may be restricted or suspended to address prohibited activity, account expiry or provider requirements.
Service availability
Available features depend on activation, plan eligibility, number capabilities and network/provider conditions. Account activation and live calling, messaging, payments and contact delivery are being connected. This website does not currently complete those service actions.
Provider or carrier approval does not guarantee message delivery or uninterrupted calling. ChatZonic is not offered as an emergency calling service; use a suitable alternative to reach emergency services.
Privacy and closure
Our customer-data policy provides a 10-day retention period after account closure, followed by permanent deletion. Data handling, access and any legally required retention are described in the Privacy Policy. Implementation details must be settled before paid account activation.
Questions and notices
Direct service-term questions and legal correspondence to admin@chatzonic.com. You can also visit Contact Us. Contact delivery is pending connection; do not assume a public form submission has been delivered unless you receive a confirmed delivery status.